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Adult Passport Renewal check list
Please thoroughly read the following points before posting your renewal form;
The size and quality of your passport photograph is of critical importance. The size of your head in the photograph must comply with Australian passport requirements, which differ from United Kingdom passport photograph standards. Familiarise yourself with these requirements and ensure you submit compliant photos. Your application may be rejected because of unusable photographs. Do not use UK Photo Booths as they are not set to Australian Standards.
Applicants are encouraged to complete the Australian Passport Renewal Application online at www.passports.gov.au or you can have the partially completed form posted to you by phoning the Passport Office between 0900 and 1200 hours (Monday to Friday) on 020 7887 5816. As you may experience delays in getting through to the operator, you are strongly advised to see if your question can be answered in our FAQs section.
****Please note: If you are using the PC7 Appplication Form for a 'First Adult Passport' this must be lodged in person****
Once you have completed an Australian Passport Renewal Form and if you qualify for postal lodgement please send:
- your application form
- the passport you are replacing
- two photographs
- credit/debit card authorisation slip
Postal Address - Royal Mail:
Australian High Commission
LONDON WC2B 4LA
Courier - Non Royal Mail:
Australian High Commission
Suite 100, 43 Bedford Street
LONDON WC2E 9HA
IMPORTANT: Due to security reasons, the Australian High Commission does not accept courier deliveries, if you use a courier service and use the Passport Office address at the Australian High Commission, the delivery will be rejected and referred to the above courier address in Bedford Street. This may cause delays in getting your passport application to us.
Priority applications delivered by courier will need to be received by 12 noon at the Bedford Street address to guarantee processing in two working days. Please do not send applications by Royal Mail to this address as it will delay processing of your application. All items sent by Royal Mail should be sent directly to Australia House.
Please write priority processing service on the front of the envelope should you require this service.
Please note that your previous Australian passport will be cancelled and returned to you. You should check the status of any visas in your cancelled passport with the authority which issued them, i.e. the relevant embassy or the Home Office for UK visas as we cannot transfer visas into new passports.