Australian High Commission
United Kingdom
High Commission address: Australia House, Strand, London WC2B 4LA

Visas, Migration and Citizenship

Welcome to the website of the Migration Branch of the Australian High Commission in London. We are an overseas office of the Department of Immigration and Border Protection (DIBP). We service clients who are usually resident in the United Kingdom and Ireland.

Australian Futures Seminars 2014

Australian Futures is one of the UK’s foremost events for skilled, experienced and ambitious professionals actively seeking a new job, and a new life, down under. Australian Futures will be hosting skilled migration seminars regularly throughout 2014. The seminars offer an ideal opportunity to meet with representatives from the State Governments of Victoria, South Australia, Queensland and Western Australia and gain an insight into skilled migration, lifestyle and employment opportunities in Australia. To register your interest in attending these events please visit the Australian Futures website.

Australian Futures website:

Counter Service Hours

Please note that from 1 January 2014, the counter will only be open on Monday, Wednesday and Friday, between 9.00am and 11.00am. For further information, please click here.

New Online Services

The Department of Immigration and Border Protection has made improvements to There is a fresh look, improved search functionality and a user friendly structure to help you find what you need, when you need it.

On the site you can:

• use the ‘Find a Visa’ tool to search for a visa that might be right for you
• see customized information by indicating which country you are in
• find detailed information on all Australian visas such as lodgement options, pricing, conditions, entitlements and eligibility, all on a single page.

Please see


From 9 December 2013 you can create a single point of entry into online visa services with your own online account. ImmiAccount is a self-service web portal that enables you to create, submit, pay for and manage all online applications in one online system.
ImmiAccount will allow you to perform a range of tasks online, such as:

• commencing, completing and paying for an application
• attaching documents to support your application
• making changes to personal details
• tracking the status of your application
• accessing relevant forms and correspondence.

ImmiAccount accepts all online applications except for Electronic Travel Authority (ETA) and Citizenship applications.

Changes to the Europe Service Centre Contact Hours

Please note that from 1 November 2013, the service hours of the ESC will change to ensure more equitable access to service from both English and non-English Speakers. For further information, please click here.

Planning a holiday in Australia?

If you hold a passport from the European Union, Andorra, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland or Vatican City you can apply electronically free of charge for a visa to visit Australia for a holiday.

Visa and Citizenship Information

 Forms, Fees, Health and Character

 Office details

Client Service Charter and Feedback

We value all compliments, complaints and suggestions. Your feedback helps us to improve the quality of our information, products and services. We seek client feedback in a number of ways, including client satisfaction surveys and direct feedback from clients.